On-site Program Manager
Bethesda, MD
Full Time
Experienced
We are seeking a Program Manager to lead onsite Medical Support Assistant (MSA) staffing at the NIH Clinical Center. This is a full-time, onsite role with no remote option. Position is contingent upon contract award.
Responsibilities
- Manage staffing coverage across all shifts, including nights, weekends, and holidays
- Serve as the day-to-day liaison with NIH supervisors and the Contracting Officer's Representative
- Recruit and onboard MSA candidates; deliver resumes to NIH within five business days of a request
- Approve staff leave only after confirming trained coverage is in place
- Review and approve weekly timecards, including shift differential hours
- Conduct mid-year and end-of-year staff performance reviews
- Ensure all staff complete mandatory NIH orientation and annual training
- Attend weekly meetings with NIH and submit required reports on time
Qualifications
- Bachelor's degree in a related field or equivalent experience
- 3+ years managing staffing contracts in a clinical or government setting
- Familiarity with Service Contract Act (SCA) requirements
- Proficiency in Microsoft Office
- Ability to obtain an NIH Personal Identity Verification (PIV) badge
Work Environment
- Onsite in Bethesda, MD — Monday through Friday, 7:30 a.m. to 4:00 p.m.
- Periodic schedule adjustments required to assess evening and night shift staff
- Must be reachable for staffing emergencies outside standard hours
- Position is emergency essential — must report during government closures and inclement weather
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