Amenity Services Coordinator - OnSite
Washington D.C, DC
Full Time
Mid Level
This position is contingent upon contract award. Hiring for this position will proceed only if BGMG receives the award.
Position Summary
The Amenity Services Coordinator supports the planning and day-to-day coordination of shared amenities in a federal office building, including conference and meeting spaces, audio/visual support, and building event logistics.
Key Responsibilities
Location: Washington, DC 20548 (onsite presence required)
Schedule: Core business hours, Monday through Friday, excluding federal holidays
Employment Type: Full-time, contingent upon contract award
Security: Selected candidate must pass a security investigation for unescorted building access; an existing federal clearance may be submitted for review in place of a new investigation
Position Summary
The Amenity Services Coordinator supports the planning and day-to-day coordination of shared amenities in a federal office building, including conference and meeting spaces, audio/visual support, and building event logistics.
Key Responsibilities
- Evaluate amenity spaces and services and collect requirements from building ownership and tenants
- Provide audio/visual, technology, and concierge support for conferences, meetings, and events
- Coordinate and schedule use of shared conference rooms, the hearing room, and the auditorium
- Monitor demand and capacity for shared amenity spaces on an ongoing basis
- Develop service descriptions, procedures, and tenant-facing guidance for amenity use
- Support development of performance measures for amenity services
- Bachelor's degree, from an accredited institution
- 4 years of logistics, tenant services, concierge, audio/visual and technology support, or workplace services experience
- Experience coordinating multiple service providers on time-sensitive requests
- Strong documentation and customer service skills
- Working familiarity with conference room and event scheduling systems
- Ability to pass a federal security investigation for unescorted building access
Location: Washington, DC 20548 (onsite presence required)
Schedule: Core business hours, Monday through Friday, excluding federal holidays
Employment Type: Full-time, contingent upon contract award
Security: Selected candidate must pass a security investigation for unescorted building access; an existing federal clearance may be submitted for review in place of a new investigation
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